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Please note:
Severe toothache, a broken or knocked-out tooth, or swelling? We prioritize emergency care for our own patients during opening hours.
Our patients can walk in during office hours or contact us via email (under the "Emergency" section) – this is the fastest way to get help.
External patients (patients not registered with us) must first contact their regular dentist. If they are unavailable, they are legally required to have a designated substitute.
On weekends and public holidays, the dental emergency service in Baden-Württemberg is available for you; please call the emergency clinic before going there. Until you receive treatment, the following steps can help:
First aid until you are treated
Toothache
Cool your cheek from the outside, for example with an ice pack wrapped in a cloth, and avoid heat. You can take a painkiller from the pharmacy as directed on the leaflet. Get in touch with us as soon as possible, as painkillers only treat the pain, not its cause.
Knocked-out tooth
Hold the tooth by the crown only, not by the root.
Do not clean or dry it.
Keep it moist: ideally in a tooth rescue box from the pharmacy, otherwise in cold UHT milk.
Call us straight away, or the dental emergency service outside opening hours: the sooner the tooth is treated, ideally within an hour, the better the chance of saving it.
A knocked-out baby tooth is usually not put back in, but please still come and see us so that we can check the permanent tooth underneath.
Broken tooth
Keep the broken piece moist, rinse your mouth with lukewarm water and call us. Until your appointment you can cover sharp edges with sugar-free chewing gum or wax.
Swelling
Cool it from the outside and do not press on the swelling. If you also have a fever, difficulty swallowing or shortness of breath, call the emergency number 112 straight away.
Bleeding after treatment
Bite firmly on a clean, rolled-up gauze pad or cotton handkerchief for about 30 minutes and do not rinse. If the bleeding does not stop, call us or, outside opening hours, the emergency service.
Emergency with braces or aligners
A loose bracket, a protruding wire or a broken aligner is usually not an acute emergency, but should be seen to soon. What you can do until your appointment is explained under Orthodontic emergencies.
Dental emergencies for patients from Switzerland
From Switzerland you can reach us on the same number as above, with the country code +49. Outside our opening hours, please contact the dental emergency service of your canton.
When to go straight to hospital
In the event of severe swelling with fever, difficulty breathing or swallowing, an accident involving a head injury or loss of consciousness, or heavily bleeding wounds, call the emergency number 112 or go to the nearest hospital.
Frequently asked questions
Do I need to call first?
No. Wirte a mail or walk in during opening hours – that is the quickest way for us to fit you in. Alternatively, you can choose “Emergency” in the appointment form. Outside opening hours, the out-of-hours dental emergency service can help.
Do you also treat emergencies for people who are not yet your patients?
Yes. Call us during opening hours or choose “Emergency” in the appointment form.